Hi - we are a very small health care facility, but we've had some trouble ordering an item here and there online, until I tried your company. We're very happy to have found HPFY! We are thrilled with the product and the service! We ordered some dressing materials from another internet site 3 weeks ago and it took 10 days to get what we needed. I called every day for the first 5 and they said "it will ship today." BUT when I ordered from you guys, we got our item THE NEXT DAY!!! And we didn't pay for expedited shipping! Also, their customer service people answering the phone were rude and indifferent to my problem. YOUR customer service on the phone was WONDERFUL very informative and helpful.
Christine D
Dallas, TX
I want to thank you for the way you took care of my orders. I was buying Amerigel for my 90 year father. He had a wound that was so slow to heal. We lost dad in March but he was very grateful to have been able to get your product at a discount compared to where he got it at home. Thanks again.
David R
CA
Hello, I received my order this morning and almost fainted. I was so shocked at the swiftness of the delivery. You must e a guarduan angle and known how much I needed these dressings. I have shopped with you before ut elieve me I will shop again. Thank you for making my day so happy and my life so much easier. You are wonderful and the price was super!! Thanks again.
Dolores L
South Carolina
Thank you so much for being expediant and accurate with my order! It was packed securely. No damage. Also the products are of good quality! No cheap or second hand items. It is a site I will recommend highly to folks in need of medical supplies! Bravo!!
Theodora L
York, PA
Thanks for your service this past year. My mother no longer needs your products. I was pleased with how easy it was to dealing with you, ordering via the internet and having products delivered to the door. Thanks again.
Susan
Springfield, VA
You always have the products I need at the lowest price. Thanks.
Debra M
Zebulon, NC
Thanks for your prompt replies. I have indeed ordered the alternative product and am actually pleased that it is smaller. The wound we are treating is located on a toe, so the smaller the better. Thanks again. So glad to have found your company. We have been pleased with your prompt service.
Marie K
Clifton, VA
Gentlemen:
I wanted to thank you for being such a wonderful source of my medical supplies! One of the items I use quite a bit, but find you don't have, is Hollister Medical Adhesive Remover # 7731. You will find that this is quite a handy product. First, I reinforce my urostomy pouches' adhesive sides with Hollister Medical Adhesive spray. This helps them last a lot longer without any leaks. Once I finish putting them on, I find my hands and fingers are quite sticky from the spray. I spray a few squirts of Hollister Medical Adhesive Remover on my hands and wipe them with a towel. This removes all of the stickiness. (Hey, I'm a paraplegic and I don't want to get my hands permanently attached to my rims).
Secondly, it is dangerous to remove an Ostomy pouch too soon. Simply pulling on it without using a Medical Adhesive Remover will damage the delicate tissues surrounding the Stoma area and the general area of the epidermis underneath the Urostomy. If I should have the occasional pouch pop and need to change my Ostomy on the same day I put it on: I find a squirt or two of Hollister Medical Adhesive Remover on the upper edge of the mounting flange will loosen it quite well. This allows a SAFE removal of the ostomy pouch without any ripping or tearing of the delicate tissues near the Stoma. I think Hollister Medical Adhesive Remover # 7731 would be an excellent addition to your inventory.
Sincerely,
James C
York, SC
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